Privacy Policy


Kamoer Fluid Technology (Shanghai) Co., Ltd. is a limited liability company established in accordance with the laws of the People's Republic of China (hereinafter referred to as "Kamoer" or "we", including its parent company, subsidiaries, affiliates, etc.). We attach great importance to maintaining and protecting users' personal information. This policy applies to all products and services of Kamoer.
Date last updated: December 19, 2022.
If you have any questions, comments or suggestions, please contact us through the following contact methods:

This policy will help you understand the following:
1. How we collect and use your personal information;
2. How to use cookies and similar technologies;
3. How we share, transfer, and publicly disclose your personal information;
4, How we protect your personal information;
5. Your rights;
6. How we handle children's personal information;
7. How your personal information global transfer;
8. The storage period of your personal information;
9. How to update this policy;
10. How to contact us.

Kamoer is well aware of the importance of personal information to you, and will do its best to protect your personal information safe and reliable. We are committed to maintaining your trust in us, abiding by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, Kamoer promises that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry.

Please read and understand this Privacy Policy carefully before using our products or services.

How we collect and use your personal information

Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information.
Kamoer will only collect and use your personal information for the following purposes described in this policy.

(1) Register as a Kamoer user

In order to complete the account creation, you may need to provide the following information to Kamoer: your mobile phone number, email address, created username and password. During the registration process or after creating an account, if you provide the following additional information, it will help us provide you with better services and experiences: your name, birthday, gender, location, and industry. If you do not provide this information, it will not affect the basic functions of using Kamoer's products and services.

(2) Purchase and delivery of products or services

If you purchase Kamoer products or services from us, in order to complete the transaction smoothly, you need to provide the following information: your name, phone number, email address, mailing address, ID number, bank card number, etc. required identity, payment, and delivery information. If you do not provide this information, you cannot purchase Kamoer's products and services.

(3) Using the products or services of Kamoer

In the process of using Kamoer's products or services, in order to ensure the normal realization of the corresponding functions of Kamoer's products and services, you may need to provide us with the following information: your device's geographic location information, device configuration information , shared text or pictures, etc., we may also collect your product usage log records, IP addresses and time information for accessing our products or services. If you refuse to provide such information, we will not be able to provide you with the corresponding services, but it will not affect your use of other functions of Kamoer products and services.

(4) Improve our service quality

In order to enhance your service experience and improve service quality, or to prevent risks, or to recommend better or more suitable services for you, we will collect the information you provide when you contact our customer service team, and collect the information you provide when you participate in the questionnaire. The questionnaire response information we send, and the type and method of service you use, and the operation when using the service.

(5) Provide information and advertisements that interest you

Unless otherwise permitted by applicable laws, we will provide you with information or advertisements that may be of interest to you through the contact information you provide. If you do not wish to receive such information, you may unsubscribe through the methods provided in the information. Our App does not perform personalized display.

(6) Develop data analysis and research to improve our products or services

We invite you to join Kamoer's Product Improvement Program to help us design new products, new services, or improve our existing products and services. If you agree, we may collect your following information for product or service analysis and research: your diagnostic data and usage data, device identification number (such as MAC address, Android ID), device attribute information, account information. With your authorization, when you run a specific function, some APPs will collect the image information of the machine learning module to improve the algorithm of the machine learning function. If you choose not to join the product improvement plan for the time being, it will not affect your use of Kamoer's products or services.

(7) Provide job information

You can submit your resume information to us through the website. If you agree, we may collect the following information from you for communicating with you about job opportunities, specific positions, etc.: education background and work experience data.

(8) Safeguard the interests of the country, the public, you and others

You fully understand that in the following situations, we have the right to collect and use your personal information without your authorization and consent:
a. related to national security and national defense security;
b. public security, public health and major public interests;
c. related to criminal investigation, prosecution, trial and execution of judgments;
d. for the protection of your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain your consent;
e. the collected;
f. your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
g. according to your request to sign a contract Necessary;
h. necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling product and/or service failures;
i. necessary for legitimate news reports;
j. academic It is necessary for research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results to the outside world, de-identify the personal information contained in the results;
k. related to our fulfillment of obligations stipulated by laws and regulations;
l. other circumstances stipulated by laws and regulations.

Your personal information may contain sensitive personal information, such as your race, religious beliefs, personal health status, gender orientation, etc. When you use our products or services, you may upload or publish such sensitive information in public channels. Please handle such sensitive personal information carefully.
The above information you provide will continue to authorize us to use it during your use of Kamoer products and services. When you cancel your account, we will stop using and delete the above information. If laws and regulations have other requirements for the storage time of information, we will abide by the provisions of laws and regulations.
The above information will be stored within the territory of the People's Republic of China. If cross-border transmission is required, we will conduct a security assessment in accordance with the requirements of laws and regulations.
When we want to use information for other purposes not specified in this policy, we will ask for your consent in advance.
When we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.

How do we use cookies and similar technologies

(1) Cookies

To ensure the proper functioning of the website, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names and some numbers and characters. With the help of cookies, websites can verify your identity information, ensure the security of data and services, store data such as your preferences or items in your shopping basket, and provide you with better products and services.
We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your own preferences. You can clear all cookies saved on your computer, and most web browsers have the function of blocking cookies. But if you do this, you need to change the user settings yourself every time you visit our website. For more information on how to change your browser settings, visit the introduction page of each browser's official website.

(2) Cookie similar technology

Besides Cookie, we may also use other similar technologies such as web beacon and pixel tag on our website. For example, emails we sent to you may include click URL linked to our web. If you click this link, we will track down this click, help us to know your preference to products or service and improve customer service. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can know whether the emails are opened. If you do not want your activities to be tracked in this way, please do not click on images or text links in emails or unsubscribe from our mailing list at any time.

How do we share, transfer and publicly disclose your personal information

(1) Sharing

We will not share your personal information with any company, organization or individual other than Kamoer, except in the following cases:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share it with other parties Your Personal Information;
2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities;
3. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information and be bound by the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again;
4. Sharing with authorized partners: Only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, when you purchase products on a website online, we must share your personal information with logistics service providers to arrange delivery, or arrange for partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose.
Currently, Kamoer's authorized partners include our suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business globally, including providing technical infrastructure services, providing transaction and communication services (such as payment, logistics, SMS, mail services, etc.) , analyze how our services are used, measure the effectiveness of advertisements and services, provide customer service, facilitate payments, or conduct academic research and surveys, etc.
We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
5. Third-party SDK: In order to provide and optimize our services, a third-party SDK may be embedded in our App. These third-party SDKs may collect your personal information while cooperating with us to provide you with more comprehensive services. We will take necessary measures to control the collection and use of your personal information by these third-party SDKs to ensure that your personal information is effectively protected. For the identity of the third party, the type of personal information collected, the purpose of collection, and the link to the privacy policy of the third party, please refer to the description of the third-party SDK in Annex I of this policy.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties ;
2. When it comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company, The organization asks you for authorization again.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on law: In the case of laws, legal procedures, lawsuits or mandatory requirements of government authorities, we may Your personal information will be publicly disclosed.

How do we protect your personal information

(1) We have adopted industry-standard security measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the "service", it is protected by SSL encryption; we also provide HTTPS secure browsing methods for the official website of Kamoer, Kamoer Mall, and other websites; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we have set up a dedicated department for personal information protection; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information ; and we will organise security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
(2) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extended retention period is required or permitted by law.
(3) The Internet is not an absolutely secure environment, and e-mails, instant messaging, and communication methods with other Kamoer users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
(4) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal responsibilities.
(5) After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and your own prevention and control measures. Advice on reducing risks, remedies for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

Your rights

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee you to exercise the following rights with respect to your personal information:

(1) Access to your personal information

You have the right to access your personal information in accordance with laws and regulations. If you would like to exercise your data access rights, you can do so yourself through:
Account Information - if you wish to access or edit your profile information and payment information in your account, change your password, add security information or close your account etc. You can perform such operations by visiting your personal data, changing your password, and other related pages on our website or app. However, due to security and identification considerations or in accordance with mandatory provisions of laws and regulations, you may not be able to modify the initial registration information provided during registration.
If you are unable to access these personal information through the above methods, you can always send an email to, or contact us according to the methods provided on the website or application.

(2) Correct your personal information

When you find that the personal information we process about you is incorrect, you have the right to ask us to make corrections. You can email us at at any time, or contact us as provided on the website or app.

(3) Delete your personal information

In the following situations, you can request us to delete personal information:
1. If our collection and use of personal information violates laws and regulations;
2. If our processing of personal information violates the agreement with you.
If we decide to In response to your deletion request, we will also notify the entities that have obtained your personal information from us and request them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
When you or we assist you to delete relevant information, we may not be able to delete the corresponding information from the backup system immediately due to applicable laws and security technologies, and we will safely store your personal information and further process and isolate it until the backup can be purged or anonymized.

(4) Change the scope of your authorization and consent

Each business function requires some basic personal information to be completed (see "Part 1" of this policy). For the collection and use of additionally collected personal information, you can give or withdraw your authorization and consent at any time.
You can operate by yourself in the following ways:
Reset the authorization and consent of your personal information by visiting the authorization page of our website or application.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
If you do not want to receive commercial advertisements from us, you can unsubscribe at any time through the methods we provide in emails or text messages.

(5) Cancellation of account by the subject of personal information

You can cancel the previously registered account at any time, please send an email to
After canceling the account, we will stop providing you with products or services, and delete your personal information according to your request, unless otherwise stipulated by laws and regulations.

(6) Automatic decision-making of constraint information system

In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to request an explanation from us, and we will also provide appropriate remedies.

(7) Respond to your above request

For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
If you are not satisfied, you can also complain or report to the regulatory authorities such as Netcom, Telecommunications, Public Security and Industry and Commerce.
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are unnecessarily repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes in existing practices), pose a risk to the legal rights of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it.
In the following situations, in accordance with the requirements of laws and regulations, we will not be able to respond to your request:
1. Directly related to national security and national defense security;
2. Directly related to public security, public health, and major public interests;
3. Criminal;
4. There is sufficient evidence to show that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. In order to protect your or other personal life, property and other major legal rights and interests, but it is difficult to obtain your authorization and consent;
7. Involving commercial secrets;
8. Related to our fulfillment of obligations stipulated by laws and regulations.

How do we handle children's personal information

Our products, websites and services are primarily intended for adults. Children may not create their own user accounts without the consent of a parent or guardian.
For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when it is necessary to protect children.
Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child.
If we discover that we have collected personal information from children without prior verifiable parental consent, we will try to delete the data as soon as possible.

How your personal information is transferred globally

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.
Since we provide products or services through resources and servers all over the world, this means that your personal information may be transferred to, or accessed from, the foreign jurisdictions of the country/region where you use the products or services. Before the transfer, we will conduct a security assessment in accordance with the requirements of laws and regulations.
Such jurisdictions may have different data protection laws, or even no laws at all. In such cases, we will ensure that your personal information is adequately and equally protected within the territory of the People's Republic of China.

Personal information storage period

Under normal circumstances, we only retain your personal information for the shortest period necessary to achieve the purpose of use authorized by you, unless otherwise stipulated by laws and regulations or otherwise authorized by you. After the aforementioned personal information storage period is exceeded, we will delete or anonymize your personal information.

How to update this policy

Our Privacy Policy is subject to change. We will post any changes to this policy on this page. For major changes, we will also provide more prominent notices. The major changes referred to in this policy include but are not limited to:
1. Major changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, the method of using personal information, etc.;
2. The main objects of personal information sharing, transfer or public disclosure have changed;
3. Your right to participate in personal information processing and how to exercise it Significant changes have occurred;
If you continue to use the products and services of Kamoer after the update of this policy takes effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy.

How to contact us

If you have any questions, comments or suggestions about this privacy policy, you can send an email to:
If you are not satisfied with our reply, especially if our personal information processing behavior damages your legal rights, you can also complain or report to regulatory authorities such as cyberspace, telecommunications, public security and industry and commerce.